Refund Policy

Refund Policy for Tresiore at Tresiore, we pride ourselves on
the quality of our beauty products and the satisfaction of our customers. We understand that
sometimes, a product may not meet your expectations. In such cases, we offer a hassle-free refund
policy to ensure your shopping experience with us is always enjoyable.
Please read the following terms and conditions carefully to understand our refund
policy: 1. Timeframe for returns and refunds
Customers have 14 calendar days from the date of delivery to request a return or refund. Any
requests made after this period will not be eligible for a refund or exchange.
2. Eligibility for a refund
To be eligible for a return or refund, the product(s) must be:
• Unused and in the same condition that you received it
• In its original packaging with all the tags, labels, and seals intact
• Accompanied by the original order receipt or proof of purchase
Please note that any opened or used products, as well as items purchased during a sale or with a
discount, are not eligible for a refund.
3. How to request a refund
To initiate a return or refund, please contact our Customer Support Team at
info@tresiore.com with the following details:
• Your full name
• Order number
• Date of purchase
• Reason for the return
• Photographs of the product(s) (if damaged or defective)
Our team will review your request and respond within 48 hours with further